Support

How can we help?

Answers for orders, refunds and the partner API. No account needed.

Order ID or link (optional)

Canton wallet you used (optional)

Either helps me check your order. Neither is required.

Track an orderSee where an order is and what to do next.→Create a support requestTell us what went wrong. We reply by email.→My support requestsOpen a request you already made.→

Common solutions

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Official channels

myfloat.cc support@myfloat.cc x.com/myfloatcc

Float never messages you first, never asks for a seed phrase, private key or sign-in code, and never asks you to send funds to verify anything.